Edtech Veteran Mike Agostino to Increase Focus on Customer Success
WAKEFIELD, Mass., September 17, 2018 – Certica Solutions (Certica), provider of the Certica Connect™ edtech platform-as-a-service (PaaS), today announced that Mike Agostino has been appointed to lead the company’s services group. Certica’s PaaS offers a range of embeddable capabilities such as Academic Benchmarks® content tagging, search and discovery; learning standards and taxonomies; assessment content management; and interoperability infrastructure based on Ed-Fi®—to allow edtech vendors and education agencies to fully leverage their data and learning content.
Agostino will manage Certica’s team of product support and service professionals, including experts in learning standards management, content tagging, data management, and student assessment. Certica’s products are utilized in more than 200 clients’ edtech platforms and educational content offerings; and by more than 600 education agencies: school districts, charter schools, state education agencies and service centers.
Agostino brings to Certica more than 20 years’ experience in operations, services, customer success and financial management. Prior to joining Certica, Agostino led services and operations at Follett School Solutions, first for the company’s Aspen™ student information system division, and then as vice president, Professional Services, for Follett’s portfolio of K-12 technology platforms. More recently, Agostino was vice president of Customer Success for Boston-based Intellify Learning, a provider of education analytics. He has also held several leadership positions in IBM’s data management divisions, including roles with Data Warehouse Solutions and Global Education & Certification.
Said Mark Rankovic, Certica’s president and chief executive officer, “we’re thrilled to have Mike joining our team. His experience with data and tech vendors, like IBM, coupled with his impressive tenure at Follet Corporation and Intellify, will allow us to build on Certica’s culture of service excellence. Our growing client base of edtech vendors, content providers and education agencies – plus more than two dozen reseller partnerships – require Mike’s strong operational and services acumen to skillfully manage the success of this community.”
About Certica Solutions
Certica is the innovator of the Certica Connect platform-as-a-service (PaaS) which provides application interoperability and centralized integration, access and enrichment of education data, metadata and content. The company partners with a diverse network of K-12 application and system vendors, as well as publishers, and learning content and assessment providers. Certica also delivers solutions directly to more than 600 school districts and numerous charter school organizations, state education agencies and educational service agencies. Follow Certica @Certica_K12.